Shipping & Returns
If you purchased or received a product directly from windeler.co and would like to return it within 14 days, we can issue you a refund. Returned goods must be in perfect, unused condition and must be made within 14 days of purchase. After 14 days, we will not accept returns for any reason other than manufacturer defect.
Normal wear and tear is not covered under warranty. If you ordered your product directly from windeler.co and it arrived damaged, you must notify us by email at firstname.lastname@example.org and return the goods unused and in the condition in which you received them.
To return your item(s), please contact us via email at email@example.com to let us know you are sending the product(s) back. We will provide a postage address and refund upon receipt of safe delivery.
If you purchased your product from a website other than windeler.co, please go directly to the original place of purchase.
Non UK Deliveries
For delivery enquiries outside of the UK, please contact firstname.lastname@example.org